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Front Desk Associate

The Holiday Inn and Suites in Bolingbrook seeks a flexible full-time or part-time Guest Service Representative. The primary shift will be 3-11 pm. Must be available to work weekends. The GSR will provide timely and professional check-in and check-out services per established scripting and standards. This includes up-selling rooms, accurately processing all cash and credit card transactions, promoting teamwork through daily communication; responding to guest complaints, and promoting hotel services;